Insurance Process

If you are a homeowner looking for a trustworthy roofing company, there's a good chance your property has been damaged in a recent storm. Due to the severity of weather, thousands of roofs are replaced every year due to hail and wind damage. These roof replacements are typically covered by most homeowners' insurance policies.

A quality roofing company should know "ins and out" of the insurance claims process to best help the members of their community. If your roofing contractor is unable to explain your insurance claim in plain English, you may want to speak to an Infinity Roofing & Sheet Metal representative.

For many of our customers, a hail/wind claim is the first and last claim they will ever file on their homeowner's insurance policy. Having a good understanding of their process allows our field representatives to best help homeowners maximize the return on their insurance investments.

If you have recently filed a claim with your insurance settlement, or would just like to know whether it makes sense to pursue an insurance claim, Infinity Roofing & Sheet Metal and our team of claims specialists can help. Call us today and a representative who is well-versed in the claims process will be able to help you in as little as 24 hours.

1) Get a roof inspection from a reputable, local roofing company

      Many homeowners call their insurance company first, however, your roof may not have damage. In this case you may have this "claim" count against you anyway. Start with a free, no-obligation roof inspection and get a detailed inspection report.

2) If you have damage, make a claim with your insurance

     With your inspection report in hand, you can file your claim on your homeowner's policy with confidence. Your insurance company will likely ask you if your roof has already been inspected and if you have selected a contractor. Keep in mind, you can work with any roofing company you wish. It is entirely your choice. 

3) Have your insurance adjuster and your roofer inspect your roof together

     When they inspect the roof together, they are more likely to be on the same page about what will be covered by insurance. This will save you a lot of back and forth phone calls. And you will be able to get the project started more quickly.

4) Schedule your roof replacement with your selected roofing company

     At this point in the process, our customers are assigned to the Project Manager, who is the homeowner's point of contact for the duration of the project. Typical roof replacements take 1-2 days, start to finish. You are not required to be home when the work is being done.

5) Your deductible should be your only out-of-pocket expense

     Your insurance company will cut you a check and  you will pay that to your roofing contractor to begin the re-roof installation. A reputable company will not require full payment until the completion of the install.